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Git Essentials

Git Essentials – Training

current course dates can be found at the bottom of this page … company training available on request!

Course description

The version control system Git has become an integral part of the modern developer world. In our Git Essentials course, you will learn the basic concepts of Git and gain a comprehensive insight into how it works. This course will enable you to use Git efficiently both in your local development environment and in collaborative projects.

A particular focus of the course is on team collaboration. We will show you how you can use Git to optimize your development processes and improve workflows. Numerous live demos and practice-oriented exercises enable you to directly apply and deepen what you have learned.

Course objectives

In this course, you will learn:

  • how the basics of Git work.
  • how to set up Git and use basic commands.
  • how to inspect your Git configuration and working environment.
  • how to efficiently roll back or correct changes.
  • how to create and manage separate workspaces with branches.
  • how to synchronize changes with a remote repository.
  • how to perform merge operations and resolve conflicts.
  • how to use common Git workflows in your daily work.

Intended audience

This course is intended for:

  • Software developers: For developers who work in teams and want to make better use of Git or deepen their knowledge.
  • Project managers and team leaders: For those who want to understand version control in order to better manage projects.
  • DevOps and system administrators: For using Git in automated processes and infrastructure management.
  • Testers and QA engineers: For managing and testing different software versions with Git.

Activities

This course includes:

  • Training with instructor
  • Live demos
  • Practical labs

Course duration / Price

1 Day / € 750,00 plus VAT per person

Course outline

  • Introduction to Git
  • Concepts and basic commands
  • Checking and inspecting the Git environment.
  • Undoing changes
  • Isolate Git working environments
  • Synchronizing Git changes
  • Merge strategies and conflicts
  • Frequent Git workflows

IMPORTANT: Please bring your notebook (Windows, Linux or Mac) to our trainings. If this is not possible, please contact us in advance.

Course materials are in English, on request also in German (if available).
Course language is German, on request also in English.

Amazon OpenSearch Service Fundamentals

Amazon OpenSearch Service Fundamentals

current course dates can be found at the bottom of this page … company training available on request!

Course description

In the “Amazon OpenSearch Service Fundamentals” module of our “Cloud Essentials” course series, you will get to know the OpenSearch Service, a powerful search and analysis engine for various use cases such as advanced searches and log analyses. In one day of training, you will get a comprehensive overview of cluster deployment and management, data modeling, index design, data visualization with OpenSearch dashboards, and security features. Through numerous live demos and practical labs, you will gain your first hands-on experience with the OpenSearch service.

Course objectives

In this course, you will learn:

  • The basics of the Amazon OpenSearch Service
  • Understanding and using architecture and cluster setup
  • Operate OpenSearch with managed and serverless options
  • Use index design and data modeling effectively
  • Implement vector search, semantic search and sparse search as well as traditional BM25 search
  • Optimize searches and analyses, including filters, ranking and aggregations
  • Implement security policies
  • Create dashboards to visualize data
  • Apply best practices to optimize performance and security

Intended audience

This course is intended for:

  • People who need a powerful search solution for their applications
  • People who want to migrate their search and analytics workloads to AWS
  • DevOps engineers
  • Database and system administrators
  • Web developers who want to integrate advanced search capabilities into their applications

Activities

This course includes:

  • Training with instructor
  • Live demos
  • Practical labs

Course duration / Price

1 Day / € 750,00 plus VAT per person

Course outline

  • Introduction
  • OpenSearch architecture and concepts
  • Cluster setup and options (managed/serverless)
  • Index design and data structuring
  • Vector search, semantic search and sparse search as well as traditional BM25 search
  • Security options, scaling and performance optimization
  • Dashboards and visualization

 

IMPORTANT: Please bring your notebook (Windows, Linux or Mac) to our trainings. If this is not possible, please contact us in advance.

Course materials are in English, on request also in German (if available).
Course language is German, on request also in English.

AWS Cloud Jump Start

AWS Cloud Jump Start

current training dates can be found at the bottom of this page … company training available on request!

COURSE DESCRIPTION

AWS Cloud Jump Start is a 1-week training from zero to hero (excluding self study before the AWS Cloud Jump Start and afterwards for certification). You can expect a mix of practice and theory, complemented by valuable discussions and real-world experience!

Content

Benefits

  • Project experienced, official AWS authorized instructors
  • 1 week training from zero to hero (excluding self study before the AWS Cloud Jump Start and afterwards for certification)
  • Mix of hands-on, theory, accomplished with valuable discussions and real-world proven good practises experience
  • AWS Certified Solutions Architect Associate | Developer Associate Exam Voucher
  • Focus on the cloud fundamentals that matter in DACH Cloud market
  • Proven quality and success in private offered Cloud enablement paths

PRICE

  • € 2995.00 (excl. tax) per person (DE)

 

IMPORTANT: Please bring your notebook (Windows, Linux or Mac) to our training. If this is not possible, please contact us beforehand.

Course materials are in English, on request also in German (if available).
Course language is German, on request also in English.

Amazon Connect Essentials

Amazon Connect Essentials

current course dates can be found at the bottom of this page … company training available on request!

Course description

The Amazon Connect Essentials course is specifically designed for Customer Service Managers and Contact Center Supervisors who want to gain knowledge and skills in using Amazon Connect. This hands-on course covers basic concepts, features, and best practices to ensure effective contact center management.

It also includes hands-on exercises designed to reinforce concepts from the course.

Course objectives

In this course, you will learn:

  1. Amazon Connect Basics: Get an introduction to Amazon Connect, including architecture, features, and key service quotas.
  2. Configuring Contact Flows: Learn to create efficient call and chat flows to ensure a seamless customer experience. You’ll learn how to route calls, manage queues, and implement self-service options.
  3. Agent and Security Profiles: You will learn to effectively deploy agents and create and configure security profiles. This includes creating and assigning routing profiles, configuring agent states, and agent coaching options.
  4. Real-time monitoring and reporting: you will learn to use Amazon Connect’s monitoring tools to track key metrics and performance indicators. You’ll learn how to access real-time information about contact center health and generate reports.
  5. Integration with other AWS services such as Amazon DynamoDB, AWS Lambda, or Amazon Lex.
  6. Best practices and troubleshooting: get best practices for customizing and scaling Amazon Connect to meet your contact center’s specific needs. You will learn which tools to use for logging and error identification.

By the end of the course, you will have a solid understanding of Amazon Connect and will be able to apply the concepts and techniques learned to drive effective contact center management and improve the customer experience.

Intended audience

This course is intended for:

  • Customer Experience Manager
  • Customer Service Managers
  • Contact Center Supervisors
  • IT Professionals

Course duration and Price

  • 1 day / virtual
  • € 750.00 (excl. tax) per person (DE)
  • CHF 900.00 (excl. tax) per person (CH)

 

IMPORTANT: Please bring your notebook (Windows, Linux or Mac) to our trainings. If this is not possible, please contact us in advance.

Course materials are in English, on request also in German (if available).
Course language is German, on request also in English.

Operations on Kubernetes

Operations on Kubernetes

current course dates can be found at the bottom of this page … company training available on request!

Course description

Are you planning to run your container workloads in a cloud-based Kubernetes environment in the future? Have you recently been tasked with operating an EKS cluster and would now like to acquire the necessary know-how? Are you an experienced DevOps engineer looking to make the transition to the AWS cloud? Then “Operations on Kubernetes” is the right choice!

This course focuses on the operation of Kubernetes clusters and the associated AWS infrastructure. Through a mixture of theory and practice, we will convey content in a lasting manner and offer you the opportunity to put what you have learned into practice immediately.

Course objectives

  • Brush up on basic Kubernetes concepts
  • Learn advanced concepts such as RBAC, Ingress Controller, etc.
  • Familiarize with basic Kubernetes commands
  • Recognize and analyze key metrics
  • Identify and rectify disruptions in a systematic manner
  • Confidently perform Kubernetes cluster upgrades on Amazon EKS
  • Gain familiarity with common Kubernetes tooling

INTENDED AUDIENCE

This course is intended for:

  • People who plan to run their Kubernetes workloads on the Elastic Kubernetes Service (EKS) in the future
  • DevOps Engineers
  • System/Operations administrators

Prerequisites

We recommend that attendees of this course have:

  • Basic understanding of general networking concepts and multi-tier architectures
  • Basic understanding of container runtimes (Docker, containerd, etc.)
  • Basic understanding of container orchestration (Kubernetes, Docker Swarm, etc.)
  • Knowledge in the administration of microservices (git, bash, YAML/JSON, common text editors)
  • (Optional) Basic knowledge of AWS services (VPC, EC2, S3) is an advantage

Activities

This course includes:

  • Instructor-led training
  • Live demos
  • Group discussions
  • Practical labs
  • Real-world troubleshooting scenarios

Course duration / Price

  • 3 days
  • € 2,685.00 (excl. tax) per person (DE)

Course outline

Day 1

  • Introduction to Kubernetes
  • Kubernetes basics
  • Kubernetes controllers (Deployment, DaemonSet, ReplicaSet, etc.)
  • Role-based access control (RBAC)
  • Kubernetes services
  • Resource consumption
  • Storage
  • Advanced Kubernetes

Day 2

  • Troubleshooting Basics
  • Key Metrics & Health Indicators
  • Common errors in connection with Kubernetes Pods
  • Common errors related to Kubernetes nodes
  • Log analysis
  • Practical troubleshooting scenarios
  • Kubernetes Failure Stories

Day 3

  • Versioning in the Kubernetes project
  • EKS cluster upgrade process
  • Tooling related to Kubernetes (Helm/Kustomize, K9s, kubectl, etc.)

 

IMPORTANT: Please bring your notebook (Windows, Linux or Mac) to our trainings. If this is not possible, please contact us beforehand.

The course materials are available in English.
The course language is German, but the course can also be held in English on request.

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